Available for work
Hey, I’m Apoorva
UX Researcher & Designer
I’m a UX researcher and designer who thrives on clarity, collaboration, and clean execution. I work seamlessly across product managers, engineers, QA testers, and business leadership to bring ideas to life.
My work spans the full design cycle, from clarifying business objectives and running research to prototyping, testing, and delivering high-fidelity designs with smooth developer handoff. I began by conducting usability testing for a team of five designers, and that research-first mindset still guides my design approach today.
I’m a UX researcher and designer who thrives on clarity, collaboration, and clean execution. I work seamlessly across product managers, engineers, QA testers, and business leadership to bring ideas to life.
My work spans the full design cycle, from clarifying business objectives and running research, to prototyping, testing, and delivering high-fidelity designs with smooth developer handoff. I began by running usability testing for a team of five designers, and that research-first mindset still guides how I design today.
I’m a UX researcher and designer who thrives on clarity, collaboration, and clean execution. I work seamlessly across product managers, engineers, QA testers, and business leadership to bring ideas to life.
My work spans the full design cycle, from clarifying business objectives and running research, to prototyping, testing, and delivering high-fidelity designs with smooth developer handoff. I began by running usability testing for a team of five designers, and that research-first mindset still guides how I design today.
Outside work, I’m probably:
📚 Reading a fantasy book (lately Robin Hobb’s Realm of the Elderlings)
🗺️ Planning or taking a trip to a new city or national park
🧵 Trying out a new hobby
Work Experience
May 2024 - Present
Amtrak
Redesigning the booking flow to make it simpler and more accessible, including a streamlined accessibility needs form so passengers with disabilities can easily find trains that meet their requirements. Co-designed the mobile train status feature, now used by millions of riders.
Senior UX Designer
May 2024 - Present
Amtrak
Redesigning the booking flow to make it simpler and more accessible, including a streamlined accessibility needs form so passengers with disabilities can easily find trains that meet their requirements. Co-designed the mobile train status feature, now used by millions of riders.
Senior UX Designer
May 2024 - Present
Redesigning the booking flow to make it simpler and more accessible, including a streamlined accessibility needs form so passengers with disabilities can easily find trains that meet their requirements. Co-designed the mobile train status feature, now used by millions of riders.
Senior UX Designer
Amtrak
July 2023 - April 2024
Amtrak
Led end-to-end UX on projects from research through high-fidelity design and developer handoff, including rebuilding an internal portal with reusable components, guidelines, and annotations.
UX Designer
July 2023 - April 2024
Amtrak
Led end-to-end UX on projects from research through high-fidelity design and developer handoff, including rebuilding an internal portal with reusable components, guidelines, and annotations.
UX Designer
July 2023 - April 2024
Led end-to-end UX on projects from research through high-fidelity design and developer handoff, including rebuilding an internal portal with reusable components, guidelines, and annotations.
UX Designer
Amtrak
June 2022 - June 2023
Amtrak
Ran usability testing and foundational research for a five-designer team, and helped establish a formal UX research process that shaped multiple projects.
UX Intern
June 2022 - June 2023
Amtrak
Ran usability testing and foundational research for a five-designer team, and helped establish a formal UX research process that shaped multiple projects.
UX Intern
June 2022 - June 2023
Ran usability testing and foundational research for a five-designer team, and helped establish a formal UX research process that shaped multiple projects.
UX Intern
Amtrak
July 2018 - May 2021
ServiceNow
Joined as an intern and promoted twice to full Software Engineer. Built integrations for platforms like Qualtrics and Adobe Experience Platform using REST APIs and JavaScript, while mentoring engineers and contributing to best-practice guidelines.
Software Engineer
July 2018 - May 2021
ServiceNow
Joined as an intern and promoted twice to full Software Engineer. Built integrations for platforms like Qualtrics and Adobe Experience Platform using REST APIs and JavaScript, while mentoring engineers and contributing to best-practice guidelines.
Software Engineer
July 2018 - May 2021
Joined as an intern and promoted twice to full Software Engineer. Built integrations for platforms like Qualtrics and Adobe Experience Platform using REST APIs and JavaScript, while mentoring engineers and contributing to best-practice guidelines.
Software Engineer
ServiceNow
Education
2023
University of Maryland, College Park, USA
Coursework in UX Research Methods, Usability Testing, Data Visualization, Interaction Design, and Visual Design. Completed a two-semester capstone with startup founders (Aabode), where our team rotated leadership in design sprints to research, prototype, and test a first-time homebuyer platform.
Master of Science in Human-Computer Interaction
2023
University of Maryland, College Park, USA
Coursework in UX Research Methods, Usability Testing, Data Visualization, Interaction Design, and Visual Design. Completed a two-semester capstone with startup founders (Aabode), where our team rotated leadership in design sprints to research, prototype, and test a first-time homebuyer platform.
Master of Science in Human-Computer Interaction
2023
Coursework in UX Research Methods, Usability Testing, Data Visualization, Interaction Design, and Visual Design. Completed a two-semester capstone with startup founders (Aabode), where our team rotated leadership in design sprints to research, prototype, and test a first-time homebuyer platform.
Master of Science in Human-Computer Interaction
University of Maryland, College Park, USA
2018
Birla Institute of Technology & Science, Pilani - Hyderabad Campus, India
Dual degree with a focus on problem-solving and technical foundations.
Master of Science in Mathematics + Bachelor of Engineering in Electronics & Communication Engineering
2018
Birla Institute of Technology & Science, Pilani - Hyderabad Campus, India
Dual degree with a focus on problem-solving and technical foundations.
Master of Science in Mathematics + Bachelor of Engineering in Electronics & Communication Engineering
2018
Dual degree with a focus on problem-solving and technical foundations.
Master of Science in Mathematics + Bachelor of Engineering in Electronics & Communication Engineering